The B Team Podcast
Talking all things Business, Bentonville, and Bourbon. Hosted by Josh Saffran, Matt Marrs, and Rob Nelson. New episodes every Thursday!
The B Team Podcast
Ep. 59 - Changing the Healthcare Game: Salt Health's Innovative Model - Part 2
What if healthcare actually focused on health instead of just managing disease? This groundbreaking conversation with Jordan Cash, founder of Salt Health, reveals how membership-based primary care is revolutionizing healthcare in Northwest Arkansas and beyond.
The current medical system is fundamentally broken—rushed appointments, disconnected specialists, and treatment plans that mask symptoms rather than addressing root causes. Salt Health's membership model ($349/month individual, $699/month family) provides remarkable access: up to 20 medical appointments yearly plus facilities that rival luxury fitness clubs. More importantly, it delivers something increasingly rare in healthcare—time. Time for providers to truly understand your health history, goals, and challenges. Time to develop comprehensive treatment plans addressing root causes rather than just symptoms.
Unlike traditional practices that bounce patients between specialists with minimal coordination, Salt Health provides truly integrated care. On-site laboratory services, X-rays, nutritionists, health coaches, and massage therapists collaborate under one roof. When specialist referrals are necessary, Salt Health coordinates care and follows up to ensure continuity—something sorely lacking in conventional medicine. Their approach to hormone replacement therapy exemplifies this holistic philosophy: thorough testing, personalized treatment options, and ongoing monitoring rather than one-size-fits-all prescriptions.
What most impresses about Salt Health is their commitment to transformative rather than transactional medicine. They're not looking for quick fixes but sustainable solutions that may actually reverse conditions rather than merely managing them. Whether you're an elite athlete seeking optimization or managing chronic conditions affecting daily life, the comprehensive Salt Health approach addresses the whole person, not just isolated symptoms.
Ready to experience healthcare that actually works? Check out salt-health.com or follow @salthealthNWA on social media to learn more about their revolutionary approach to wellness and membership options.
welcome to the b team podcast. I am your host, josh saffron, with my co-host at mars and our permanent guest rob nelson. We're here every week to talk to you about all things bentonville, bourbon and business the b team, b-team Podcast. Be here, so I got a question for you, right? So let's talk about our large friend group.
Speaker 2:Right, there's someone on the skinny shot. There's someone getting hormone replacement, whether it's. You know three different ways you could do it, or four or five, or however many there is. And then there's people on peptides and all that kind of stuff. What's your take on those? Because in our age range, you know, if you're not doing it, most likely you know someone it feels like he's talking about himself he's talking about, uh, the majority of males right now.
Speaker 3:I mean, I'll tell you right now. So I mean that those are absolutely great topics and yeah, you know my yeah, good job come on.
Speaker 1:Yeah, I had value, yeah, I had value, did you?
Speaker 2:did you slip in that question?
Speaker 1:before we came you know there's.
Speaker 2:I mean, I could actually have a conversation without just throwing bombs at you. Intelligent conversation, that was intelligent. Yeah, that's why we brought you on. Yeah, that's why our the viewership is always higher when I'm on.
Speaker 3:Yeah, it's true are you never not on? Yes, sometimes I just don't show my mistake.
Speaker 2:Oh, I see I'm like yeah, I'm not gonna go today. You know, pissed off, josh it's the.
Speaker 3:Uh, you know it's, it's complicated. Again, it's like our bodies are complex. You know my treatment plan versus yours would be would be different. Uh, the's a perfect example. So what I would say is there are significant.
Speaker 2:What's Salt's philosophy on those three topics? Did he say philosophy? He did yeah Well, some doctors or some organizations, they don't support some things and some don't. I just didn't know, you knew four-syllable words.
Speaker 1:That was impressive.
Speaker 2:I know a real good four syllable word for you, four letter word.
Speaker 3:So I'll get, I'll do hormone first. It's a. It's a, it's a good example. So we certainly want to meet you where you are and we would want to verify with testing what an actual deficiency or need would be before making any recommendation for treatment. So we do multiple different hormone replacement therapy options at SALT. So we are supportive of that. With that again caveat of we need to do an assessment and we need to see where you're at. Take your other health factors.
Speaker 2:You're just not going to throw some pellets in. Not just going to throw them in. Yeah, because Angie would really like Rob to be tested because she feels that it's too much, too many pellets, and just not just gonna throw them, not just gonna throw them in. Yeah, because angie would really like rob to be tested because she feels that it's too much she wants to throttle back a little bit.
Speaker 1:Shout out to angie so.
Speaker 3:But the thing I'll say that's unique about hormones because you know it's it's become pretty controversial where it's like, oh well, if these pellets are bad or this cream is bad or any replacement is bad, there are significant numbers of studies that show that it's extremely harmful if you continually run at an extremely low testosterone level, and so you kind of have to balance. Again, it's like if your quality of life is terrible and you're going to be at risk for other health complications because you never address anything for your hormones, then you know that's terrible too. So you have to balance what works well and again, there's got to be a cardiovascular risk done. There's got to be. You know, do you have other autoimmune issues, other things that need to be a part of your care team?
Speaker 1:So all those things are personalized Like to all seriousness, you better use your membership, but in all seriousness, instead of just doing the pellets, because this should be a holistic summary of everything going on If the pellets are going to go well with other things, absolutely.
Speaker 3:And we want to do interval testing as well. So we do peaks and troughs and try to see where your highs and lows are, with the absorption of the pellets, for instance, and that's just one example. So you do pellets, we do pellets, we do cream, we do injections, and that's just. He wants to know if we do pellets.
Speaker 2:I ain't giving up my pellets. Rob's like check. What about the other things?
Speaker 3:It's funny. There are people who, I mean, it has literally transformed their lives. You know, you have some where it's like, oh, I felt a little bit. But there are individuals who would, you know, 65, 70 years old and they're doing jumping jacks, saying I love pellets. So I mean, it just depends, and again, it's where you're at in your health journey and all the other impacts of factors that you want to look at.
Speaker 3:But absolutely, and so, same thing, you thing, um, you know, with the some of the GOP wands and different things like that, um, you know, we're a hundred percent going to talk to you about your diet, lifestyle. Um, your, we have again, we have a health coach on site. You know she's going to help, partner with you and work on okay, well, let's, let's make sure we're addressing as many things as possible and then we'll discuss if there's an option of something that might make sense for you. Obviously, the quick fix is usually not a good, you know, solution. It's not a fix, and so they usually create other problems. So a lot of people, you know, it's like, oh, just give this to me now, and then they don't recognize that, you know, a few months down the road, you know that there may be other factors that are impacted by it. So, again, we want to look at it from a holistic whole body, where you at in your journey of your health cycle and you want to go from there.
Speaker 1:So this is a place that, as a member, we could go every day. I do the gym, I do the sauna, even if I don't have a doctor's appointment. This is a place where you have people coming every day.
Speaker 3:Oh yeah, okay, come use the fitness center Again. You can just work out, you can go to one of our classes, you can go to use our personal trainer, you can get a massage, you can get a facial, you can go to our locker rooms well appointed. We really treat it more like a country club. It has everything you need. It's got not just feel of that yeah, it does you know so the razors, the shaving cream, the deodorant, everything's there.
Speaker 3:Uh, the the point would be is, if you wanted to meet your wife for dinner, uh go, you know, start working out at five, uh, get some sauna time, get cleaned up, meet her at 6 30 and you'd like a good sauna, josh I love I'm a steamer.
Speaker 1:You're stealing there, we have a steam.
Speaker 3:Yeah, I love it I actually prefer the steam too, like most guys, like the sauna, uh, and I I like it. Don't get me wrong, but there's something about that steam. Yeah, we get that eucalyptus oil in there and I'm loving it, so, yeah, so it's definitely a community. Uh, we have members who are very diligent and then we have others who are like a gym. You know it's like well, they come, you know, once a month or, uh, you know, forget they have to start coming more often.
Speaker 1:Yeah, yeah, um, and what's the price of membership? Can you, is it? Yeah?
Speaker 3:So, uh, our individual rate for a month is $3.49 a month. Uh and again, that's up to 20 medical appointments a year, as well as the access to the facilities we offer for families. We love families. So a perfect example the two individuals you guys want to sign up, you're each going to pay $349. But a family an individual and spouse plus two kids is that same rate, that $699. So it is really $699 for family.
Speaker 1:Yep, it's like getting two kids for free Now, if you have three kids or four kids or five kids, or you pay an additional rate per child, that's, I think, $70 extra per month, so we could be like the B team family.
Speaker 3:Same household.
Speaker 1:We live in here, we live together in here.
Speaker 3:Say if kids are out of the house, yeah, so if they're over 18, then they'd be, uh, an adult, but they would get a discounted rate, so that individual say, if it was just just angie and I who wanted to sign up, yeah, that's just 349 times two uh it'd be 629. So there's a break, okay, uh, for having two adults and actually the best.
Speaker 2:Thing is.
Speaker 3:I also say this because, uh, it's like we're the opposite of like direct tv, you know they like sign you up for $99. The next thing you know you're paying $200 and you don't know how, starting the 13th month and beyond, that rate actually drops from $349 to $279. So there's a savings as you move forward as a continuity of care. And so the reason we did that is we have again that functional medicine piece. People come to us and they say hey, I heard you do functional medicine and I have had 20 years of extreme XYZ and I really want to figure this out. And we'll spend three appointments with them and give $20,000 worth of care and they can quit membership at the end of the year potentially. And so for us we said you know there's a reward, an incentive for people to commit and that's probably why you have a wait list so long because people, like people, don't leave.
Speaker 1:Why would I leave the reason?
Speaker 3:we have a wait list, even more so than that is. This is a perfect example. So if you sent Angie to me and Angie came and became a member, six for six months and you didn't sign up, she would sign you up. So every time we have openings, we fill them with just existing customers who are family members. So in fact, we'll be like, okay, we've got 10 spots available. This month we didn't offer a single one to someone outside because they all got gobbled up by.
Speaker 1:So if you add another doctor, the waitlist, would you, would you go away quickly? I mean?
Speaker 3:is that the thinking? Yeah, over a period of time. I would say six to nine months, because we definitely want to integrate that new physician into our practice.
Speaker 2:So by the end of 2026, you should be able to be. You already said that we were going to exchange numbers and he was going to get us in. So are you guys with this new physician? Are you guys looking to open another location? Are you gonna?
Speaker 3:good question, good question, man yeah, so uh, first of all, we don't have anybody signed yet because it would be hard to like your location.
Speaker 2:Now it's awesome, well, and what everything you have in that building. It's like you know. You took us on the whole tour was amazing every time you went into, you got better and better, like what's what's next, I know. Like before the end I was just like take my money, like it's an amazing. Yeah, I know Rob and I talked when we left yeah, we should have, we both did. And then, when we did, come on though.
Speaker 3:It was our whole stuff.
Speaker 2:Well, like I said, you got to hook up if I think it's a, I love the whole idea of it. Yeah.
Speaker 3:So the I can't remember what question you asked me, because you I don't remember.
Speaker 1:Second location oh, second location.
Speaker 3:Okay, so we are recruiting another physician. We don't have anybody signed yet. We have been talking with a couple of people and we're excited about that, but we get asked all the time Okay, when are you going to open another location? A couple things One man franchising in medical is like super hard.
Speaker 3:So you know there's all sorts of challenges with medicine in general, but Arkansas specifically has like some corporate practice of medicine laws. It just it becomes very complex. And so we're getting ready to launch our version of a solution that will allow people to partner with us through an affiliation program. And we have, you know, two or three docs that we've already got kind of in the queue that we want to offer the opportunity and they would still be able to independently own and operate but have a network connection and support from us through an affiliation program. And so could we go run another and operate another SolveHelp. Absolutely, if I did it, I probably wouldn't do the full-blown facility that we did here. I'd do it probably on a smaller scale and have this kind of be like our flagship facility for salt and then maybe have a clinic in Fayetteville with a smaller, you know, maybe a sauna and a small gym, but not the full-blown. You know smart, blown, you know smart 2000 plus where foot.
Speaker 2:So if you bring on another physician, would it potentially be at your current location, where you could see more?
Speaker 3:patients, right, yeah, definitely. So we have the capacity in our current space to be able to, to, to scale. But we, we're looking at both, so we won't we, we would prefer to bring somebody in and also get some of these affiliate partners. Can you imagine your?
Speaker 1:drive down Walton during the day. You'd stop at the sub shop, you'd stop at the fish guy. You'd stop at the Jen's place. You'd stop at the car wash shop, you'd stop at Salt. It would be amazing for you, right? I mean, it's your day.
Speaker 3:We love our location. When we were looking, we actually looked down here in Pinnacle several years ago and we were pretty excited because you can see it, it's amazing and from a real estate investment, it probably would have been the best move, but we were concerned that people from Bentonville wouldn't want to come down. It's real. It is real.
Speaker 1:It is real. That's why we same thing. We had an opportunity to put the Gentile Place down this way, yeah, and we wanted to be in between pinnacle, shadow valley and bella vista downtown bentonville and that's why we picked that location.
Speaker 3:Yep, that is increasing and you've got, you know, two good roads, uh, you know, dotson and rainbow. Uh, that can kind of connect where you don't have to go through walden, and so for us it was a good combination to be able to access rogers and bentonville. Um, and again, it's in a little medical community. I mean, obviously there's the Hershey's building, there's your place, jen's place, which, again, you already said it, I am a member of, multi-year member. Love the Jen's place. You're welcome, emily. Thank you, yeah.
Speaker 3:Josh had nothing to do with it Zero Less than, but it is a great location. I mean, there's a great, you know women's clinic right by us. There's a dialysis clinic. There's, of course, premier Dermatology, brand new GI clinic and soon-to-be outpatients.
Speaker 1:But you wouldn't think about that area as heavy medical and then you start to layer all those things. There's a lot going on back there. There's a lot back there.
Speaker 3:Well, it's real close to Northwest, yeah, and so as you go down to the intersection with the Krispy Kreme, you can turn left and go to the hospital. That's real close to us and so there is actually quite a bit of medical in that area, so it was a perfect fit for us. We love Fountain Plaza good access and we're kind of tucked away enough you can turn off Walt and then see us right down the road as you're coming through, but it's more of a private parking lot and access point for our members.
Speaker 1:So jordan the question for you if a world-class 52 year old male athlete oh boy, I'm asking a question, yeah or had an accident in like towards acl and mcl, would you guys do stuff in that type of space or would you end up having to say, that's we just like you even get into those types of things and surgeries and other things? I'm not saying me specifically, but if it just happened to be that type of world-class athlete on the tennis court, just curious what you'd do. He'd give you some peptides to shoot into there.
Speaker 2:He even said specifically which sport it was he's like. I would go ahead and recommend you go to pickleball.
Speaker 1:Which is my process to get. I assumed he was already. This gentleman's process to get from diagnosis to surgery was awful, Like do you guys do anything?
Speaker 3:Yeah, so obviously the need for specialists is always going to be there. So again, kind of going back to Matt's point, the old traditional primary care. That's where you start, so that's your starting point.
Speaker 1:So would that come to you guys on the primary care? So hey, take a look at my name.
Speaker 3:So we actually have x-ray on site, we have lab on site, so for us it's an opportunity for us to initially diagnose the problem and then again we're your primary care team, so we become your referral source. So if you want to get in with an orthopedic after that, or you need to based on our evaluation, need to based on our evaluation, then we have the relationships to be able to direct you in the right place.
Speaker 1:That would have cut a lot of time. Oh, you would have saved months. So much time.
Speaker 3:Months, yeah, yeah, well, money, pain months, whatever you want to call it. Time is money, yeah, and cardiology is a perfect example. You know, of course. You know there's going to be times where you need to you know see a cardiologist. We're going to do an aggressive workup before that, though, from the cardiac standpoint, so that you're not just oh, you've got high blood pressure, okay, you need to go see a high cardiologist. Okay, well, let's figure out what's actually going on. Let's see if there's things we can change, let's take a stab at, like, actually diagnosing it and then, if we need it to be managed and be referred to a cardiologist, we'll do so. So, again, it's more that old school let's get to know our patient. Let's get to know what's going on in their life, what are the things that are driving their success, what are goals? We truly have people that are elite athletes, just like you, josh, and they say Okay, he just signed up for five years.
Speaker 3:I say I run, you know 50 miles, you know every weekend. I just want to be 3% better. We have members like that, and then we have others like man, I have something going on. I'm only 35 years old and it is impacting my ability to go to work, and so it's everything in between and for us, optimizing your health, no matter what that means. And if it's different for you, for me you uh then that's okay. But we'll meet you where you are in that journey and help to optimize it. And maybe it's a five percent improvement this year, ten percent improvement next year, uh, but it's again sustained over time, not a immediate fix cover it up with a pill and then move on and that's what I love about it, like, because you get, you have a nutritionist and you're like let's get you doing everything right before we throw a bunch of medicine at you.
Speaker 1:Yeah, to try to, yeah, which can cause other side effects, and so that's what I love the most about the. The model is we like we're running a million miles an hour. So many things going on. I would walk in there. You put me on. This is what you should. You put me on. This is what you should be doing for your heart. This is what you should be doing for your exercise. This is what you should be doing for your diet. And you've given me now a full new regimen. This is how much sleep you should be getting. You need to be working out this. Much more cardio, less cardio. Whatever the number is, it's a implement. It, as opposed to now. You're going here for this. You're going here for this. You're going here for this.
Speaker 1:You're like I don't know what I'm doing or should be doing, and you read you shouldn't be drinking. Uh, you should be drinking coffee without dairy in it. You should be not eating after like, no sugars, no, I don't know what I'm doing. Everybody's telling you something different eat this, don't eat. It's different. Yeah, well, what's?
Speaker 2:nice is like what he said, like in and and like not even to be to dog on the medical field just because it's so huge, but like the right hand doesn't talk to the left hand, so you go to one guy and then you go to another place and it's a whole nother story, whereas you guys kind of it's the same little group you're talking and that's going to be my next question. So, like matt's point, when you refer someone out, like to a cardiologist, sure the person say I go see the cardiologist. Do they understand like I'm coming from salt and that the approach that you take?
Speaker 3:yeah, so I mean they would receive documentation that included our initial assessment work up and what our plan of care and action would be right, but do they actually appreciate?
Speaker 2:it some do right, in fact it's. It's like it's pretty cool, like they kind of partner with you, like they get what you've done and yeah.
Speaker 3:So I mean I will say uh again there. A lot of them are stuck in that traditional system and structure and have been for a long time. Uh, but there's absolutely docs all the time. They're like. I just love what you're doing right. I mean, I had a mercy doc who that's who I reached out a couple weeks.
Speaker 2:I wouldn't want to go be referred. I'd want to go be referred to someone who was like. I support your approach.
Speaker 3:Absolutely, and there are plenty that do. I mean, there was a cardiologist in Oklahoma City that I worked with quite a bit and I know his practice philosophy from a diet exercise was more along the lines of like what we want to do instead of just okay, well, you know what, as long as you're on this pill, you know you'll be okay, whatever else may be. It's like the mindset again is are you wanting to cover up a problem or are you wanting to actually like reverse it or, you know, put yourself in a position to eliminate it completely? And so the specialists there are some awesome ones in Northwest Arkansas who I think do really appreciate us. It's awesome.
Speaker 3:I had a patient show up one day. Well, he wasn't a patient yet, actually he came for a tour and I said how did you hear about us? He goes. I was in the ER at the hospital last night. I was like, oh my gosh, he's like, what are you doing here? I? I was like, oh my gosh, no, he's like, what are you doing here, you know? And he said that I was dropping off my sister. He said. He said he said the ER doc told me to come check you guys out Some of the stuff that was going on and I was like sweet.
Speaker 2:That's amazing I was like that is that's. That's amazing and those are the kind of members you want. Yeah, yeah.
Speaker 3:And so it was one of those deals. I was like man that's, I wish I knew the doc's name. You didn't know, you know, but it's one of those deals, so it is more widely accepted. But again, when you're in that structure and you're daily just grinding, having that many patients, you know, do you take the time to be like, oh, this is a salt health patient. I'm so excited they're here and look at this workup they've done, I don't know, probably not to some degree. But again, we require, you know, of course, to get the notes back so we can integrate it with the care plan moving forward. So if you do go see a cardiologist, then you know we're going to know what's going on with your care and still be involved, right, and if we, you know, have a recommendation, then we'll send that as well and we can work together.
Speaker 1:Thinking through this, I think a potential barrier for somebody coming to you would be it's expensive. On top of my insurance, Sure, thinking out loud, well, I got the $20 Netflix thing on top of the YouTube membership, on top of the five times I went out to dinner last week and on top of the pair of sneakers I bought that I don't need. And you go all of a sudden. Sudden, it's pretty easy to find efficient savings that could prolong your life. Yeah, so like it's one of those things where you start putting pen to paper what you're spending crap on now versus, like, I'd rather spend this money here. Sure, even though it would be a cost above and beyond my insurance, it really does make a lot of sense when you start to look at how you're spending your money today.
Speaker 3:Man, I always say not to knock it because I mean life is expensive right now. I mean anything you do, it's like oh my gosh, I cannot believe how expensive this is. You prioritize what you want to prioritize in your life. We have people who come and complain, who are driving up in the very nicest cars and I know they're making $500,000 a year and they're complaining about our membership rates. And then I've got somebody who is a school teacher or somebody who has a small business with four employees and they're prioritizing and they're saying the most important thing for them is to prioritize their health. That's right and I'm not judging anyway, I don't really care. But my point is you can find the money to prioritize and we also find a way to help. You know some of those in need. We have a mission and a heart for that as well. So we've got a great scholarship program Matches her discount, matches her discount.
Speaker 1:Not for you but it is.
Speaker 3:We do recognize that price is a pain for a lot of people. It's a pain point, and so we've tried to make it as affordable as we can, and what we believe in is that you're going to get so much value that you're going to forget about the price. And we actually, just in November, did a survey of our members and we had our highest participation ever. From a survey, I was thrilled to see how many people have done it and 91% said the value was excellent or greater than they expected. And that same 90, 90, 90 and a half, I think, was the second one was that they plan to be a member two years from now.
Speaker 1:And to me I'm sitting there like man.
Speaker 3:That was the greatest compliment we could have, because you're always worried about retention, right? Because you don't want to have somebody who's here today and gone tomorrow.
Speaker 1:So let me ask one more question on that same topic, because again it comes down to if I'm currently paying into a health insurance plan. I could come in and say hey, jordan, my 2026 insurance here is like you'd help me figure out what I needed to remove or pull down or reduce that would allow me to still keep my insurance plan but then free up some savings to come over to you. Is that something you guys could?
Speaker 3:So I mean you're getting a little dangerous on me there. I don't know that.
Speaker 2:I want to make that recommendation.
Speaker 3:I mean, if you want my personal opinion as far as like, could you and I have that conversation, sure, somebody who comes in. You know, I have no idea what your health history is.
Speaker 1:Well, because you're feeling let me just back up You're feeling like I have to have the most premium max insurance policy because the company you know. You look at it and go, oh excuse me, this, this, this, this, this and this, but I don't know if I need the this, this, this, this, this. I may just need the this. Yeah, I don't need all the other stuff. Yeah, right, I mean it's just, I just don't know. So it's one of those. Where could you help somebody?
Speaker 3:What do you?
Speaker 2:you don't necessarily do that, but we do have people that we could refer you to, because if he says this and the ghost the other way, it's his fault.
Speaker 3:No, that's good, but again, just from a conversation of just us, like I mean again having bourbon one night at the gents' place Shut up. Yes, we can definitely have a conversation, but unofficially you can do that. But officially conversation, but unofficially you can do that, but officially you wouldn't wreck it. No, because again there's so many factors that go into it. You know, with your family risk, with your history, with all those different types of things, even if you had, even if you told me I haven't hit my deductible in 10 years, you know the 11th year it's going to happen.
Speaker 3:So I mean and the odds do they do kind of roll, that it's like one in every four years or something. You a role that it's like one in every four years or something. You're going to hit that. And so you, you definitely want to have and I don't know your finances, I don't know all these different types of things. They're not good, you're aversion to risk, all of those things. I do have a lot of risk, so, but I will say what we what we do want to be involved in is helping you make decisions, to prioritize your choices and your care. So you could come and be a member at Salt Health and have those up to 20 visits a year and just pay flat the monthly fee and never any a penny more In doing so. If we recommended a test or an advanced diagnostic or something else like that and you didn't want to do that, that's fine, we can still do it.
Speaker 3:The ability to kind of be investigators and detectives and find out what's really going on. The more information, the better. So most people obviously do some testing because you want to see what's going on. But that's included, though, right? No, no, no, no, the testing we give it like what we call member discounted rights. Okay, I got it.
Speaker 3:So I'll be careful with the shout out here, but I'll still use the example. So Quest, shout out. We love Quest, like they help us. We have a great relationship. We have what's called a client bill relationship with them. So if you came in and we drew your lab at SolveHelp, then we would charge you a cash pay price for that lab test and then they would bill us to process that. The cost that we're going to charge you is going to be infinitely less than you going to Quest and running it through your insurance. And there's a ton of reasons why, but the most simple one is is I might run 300 labs or more in one month and so they can bill me as one client and know I'm going to pay them.
Speaker 3:They don't have to track down insurance co-pays, they don't have to call collections, all these different types of things, and so it might be an $800 lab test at Quest if you've never met your deductible and it might be $200 at Solve. So we have that discussion with you to say, hey, you don't have to do this test. If you want to do this test, you can go to Quest, run it through your insurance or we can draw it here. We'll get the results back in X amount of time and then it will help us provide insight into what's going on. A perfect example is there's a digestive health test that we've probably done more than any other and you guys can Google it, whatever it's called, the GI map, and it's an active look at. It's a stool sample of your digestive health and so as you look at that, you're going to get a multi-page report back. You're not going to know what to do with it because there's so much information. But our team I knew I shouldn't have brought it up.
Speaker 2:I don't know what to do with this. I don't know what to do with this that was pretty good.
Speaker 3:You look healthy, you mail it, you mail it, don't bring it back.
Speaker 2:Don't bring it to the office.
Speaker 3:That's what you do. Don't bring it to the office.
Speaker 1:Rob diagnosed it and stole it to me. He just gave me a bag.
Speaker 3:It looks good, but that one test is going to give you insight to what's actually going on in your gut more than any test you've ever done. I promise you. And so you may not. If you feel like your gut health is fine, then you don't want to do that test. But if it's something like most of us that are in our 40s or 50s if you're being honest with yourself, you probably have a little more digestive problems than you'd like to admit, and so is it a good opportunity to say where am I, what does it look like and can I make some changes that might dramatically improve how I feel? Then yeah, it's worth the advanced test cost that we have and you can like that's an example of something for sure Like if you have an HSA, for instance, then that is a diagnostic health test. We'll print you the receipt and you can submit it to your HSA. Got it? How about IVs? That's a different thing, same thing. Yeah, look at your HSAs as to what it would be.
Speaker 3:But yes, it's again member discounted rates, everything we do. I'll give the perfect example. In fact, we're going to have to raise prices because the community has gone crazy on this with, like, massage therapy. So our member discounted 60-minute massage was $79 right now. That's a good one, dude, I'm telling you you're not going to knock anybody, but there is a new massage place here locally that is a 50-minute place for like $159. And they charge extra for you to use the sauna or steam and things like that. You get a day pass for $79, or even as a non-member. A non-member can come get a massage and get a day pass for $99 and get a 60 minute hands-on massage with sauna, steam and the fitness center.
Speaker 1:Can you lock Matt and Rob and I into the price before the price goes up, because I'm trying to get our membership, I mean it'll still be lower because we're committed to truly doing that member discounted rate.
Speaker 3:And so, whether it's personal training, whether it's massage therapy, whether it's IV therapy, it's going to be cheaper than where you're going to go in town, but there's still costs associated with that. Some of those might be 1099, like contract. What is an IV run typically? So it depends.
Speaker 2:On average contract.
Speaker 3:Uh, what is the IV run typically? So it depends on average. Yes, on average. You know 120 to 130 uh. Some can go up to 150 depending on the medication. Some can go up even higher. There is like NAD, that's with the member discount, yeah, with the member discount, and so, but that might be, um, you know two or three different uh medications, nutrients and, and so it just kind of depends. But ultimately you can go again and pick a cocktail somewhere and it's going to be, you know 180.
Speaker 3:One of the things I love and like perfect example is is, you know, taking your health history again, so you have your medical record there. At Salt I had a kidney stone last year and a half ago, first time ever, and the urologist I don't even know if he's right, but it was the one of those he was like it's the most common type you know might avoid. You know high dose uh vitamin C. That could be something that calcifies and results and I was like, oh, that makes sense, like kind of verified, it looked good. Well, I would get IVs and salt and get additional. You know high doses of vitamin c. So, like now I know it's in my chart and it's in my team knows that, like I can get some, but I don't need to get the additional boost of vitamin c. So that's an example of where, again, because you're, it's your care team, well you're changing your hat you're changing what your routine based on this.
Speaker 2:That's like what matt said.
Speaker 3:I mean now the left is talking to the right exactly where it doesn't like that, and so and, and again I I was um with a member earlier this week and it was awesome. We want to thank.
Speaker 1:We know he wasn't with you. It could have been one of us. It's a secret.
Speaker 2:It's medical Doctor patient. Hipaa rules. Shout out to.
Speaker 3:HIPAA. I was able to quickly. They said they recommended I might get a free consultation with a personal doctor.
Speaker 2:I think I'm going to give up my locker at the Jen's place. I might just transfer the money over to this.
Speaker 3:Rob's going to sign up as soon as we finish. I can't let you store this there.
Speaker 2:No, I'll just use Matt's locker Okay, perfect or get the free stuff under the counter. That's perfect, it's a good fit. Yeah.
Speaker 1:I mean, it'll be practically free. Jordan, I love you. Thank you for coming in. Can you do a website, instagram, facebook page, tiktok, like, share with the viewers how to come find you, yeah sure we're most active on Instagram and Facebook.
Speaker 3:You know salt health NWA on those salt dash healthcom for our website and I did mention we have eight or nine podcast videos on those salt-healthcom for our website and I did mention we have eight or nine podcast videos we're getting ready to load up, make available for the community. We've done snippets that we've kind of shown on social media but we've got some amazing content from health coaching, from dietician, my own personal again, where I kind of looked at the structure and system of the health system. What is functional medicine? Dr Herbst, our nurse practitioner, again where I kind of looked at the structure and system of the health system. What is functional medicine? Dr Herbst, our nurse practitioner, jacob, who's amazing. He's doctoral and nurse practitioner. He's been an educator and trained others. He's got four and a half years now of functional medicine experience certified by the Institute of Functional Medicine. They've come on, done multiple podcasts. So it's great content, it's fun, they're not stiff at all.
Speaker 2:Hey Tim, you want me to come on to podcasts.
Speaker 1:I'd be more than happy yeah we may do that he's a great guest. A member testimonial. That's right. Yeah, that's right, you have to have Matt or I come. Yeah, I need an actual member.
Speaker 2:We're members, you mean. I mean a paying member, not a freeloading member or an existing one, yeah, exactly. One that's real. Here in a minute, roscoe will be like I'll pay twice. Give me in and make sure they're not.
Speaker 3:Don't be wrong I think I met Angie.
Speaker 1:Did you take Amex Black yeah?
Speaker 3:exactly, I think I met Angie that night. But I would say I mean I would definitely prioritize her before you. I met Angie that night, but I would say I mean I would definitely prioritize her before you.
Speaker 2:That's fine. That's fine. Oh, she was mad at me because she put us on the wait list. We finally got called and I was just starting to finally get myself on track on a few different things. I'm like, well, just give me a little time because something's actually. Oh, so they called you to get off the wait list.
Speaker 1:Oh, you got on and then you passed and we passed, so now you're at the bottom of the list again and that's okay.
Speaker 2:Once you pass, they put in the shredder.
Speaker 1:It's like, oh, you're still on the list.
Speaker 2:This isn't Blakeman's. We tell people all the time. I'm joking, I'm joking I don't feel that way.
Speaker 3:When you get on the wait list, you get an opportunity to get an invite, like that. But if the timing's not right, it's all good. I mean, it's one of those deals and so what we do is we keep in touch, we keep you on the list if you want to stay on the list and get an opportunity in the future. But yeah, we're definitely.
Speaker 2:She was mad at me.
Speaker 1:Can you let the viewers know how far down the Nelsons are on list now? If I had known I was looked beforehand. I didn't know. I don't see you, nelson, they might even have a star at me, do not return call.
Speaker 2:She was like are you sure we're passing? I'll just. I'm like, I just like you, you know, when you finally feel like you're yeah, yeah and we all go through stages.
Speaker 3:I mean, there's been times I've never done.
Speaker 2:I've been immediately thank you, hey, matt likes staying on the list I didn't even get to finish, I was too busy chatting with you guys.
Speaker 3:Hey, congratulations.
Speaker 1:Thanks for everything. Hey, thank you, Chad. I appreciate being here.
Speaker 2:You guys are awesome the membership and the fellowship, the fellowship, yeah, brotherhood. Maybe we can bring Rob in one of these days On a guest pass, yeah.